UX Research for Product Teams
Interviews, usability tests, and the methods that actually inform decisions.
What you’ll learn
- Planning and conducting user interviews
- Usability testing — moderated and unmoderated
- Synthesising research into actionable insights
- Presenting findings that stakeholders act on
- When to do research and when to ship
About this course
A UX research course for product teams who need to make better decisions. We cover the methods that actually inform product work — interviews, usability tests, and synthesis — with the pragmatism of someone who has done this inside real product teams with real constraints.
Curriculum
5 modules · 46 lessons · 16h
1User interviews that uncover real needs
2 lessons
User interviews that uncover real needs
2 lessons
How to ask and how to listen.
- Writing an interview guidePreview18 min
- Avoiding leading questions14 min
2Usability testing
2 lessons
Usability testing
2 lessons
Moderated and unmoderated methods.
- Planning a usability test20 min
- Running a moderated session25 min
Requirements
- Some product or design experience
- No prior research training needed
Who this course is for
- Product designers wanting research skills
- Product managers who want to talk to users themselves
- Anyone who has been told to “be more user-centric”
Your tutor
Design Lead at PhonePe · Pune
Product designer who has shipped fintech UX at scale. Led the PhonePe redesign in 2022. Teaches design systems and interaction design with the constraint-first approach used in real product teams.
Student reviews
4.6
54 ratings
Nikhil Arora
10 Aug 2024
Good, could be longer
The interview module is excellent. I wish the synthesis module was more detailed — that is the part I struggle with most.